201 N Pennsylvania Ave, Abingdon, IL 61410, USA +1 309-462-9059 [email protected]
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Privacy Policy

Your trust matters as much as your health. Here's exactly how we handle your information.

On This Page

Introduction

Healing Health Spark ("we", "us", or "our") located at 201 N Pennsylvania Ave, Abingdon, IL 61410, USA, operates the website at healinghealthspark.com (the "Website"). This Privacy Policy explains what information we collect when you visit our Website or use our services, how we use it, and the choices you have.

By using this Website, you agree to the practices described in this policy. If you do not agree with these terms, please do not use the Website.

Information We Collect

We may collect the following types of information:

  • Information you provide to us: your name, email address, phone number, and any details you include when you submit our contact form, subscribe to or unsubscribe from our newsletter, or request an appointment.
  • Health-related information: if you become our patient, we collect medical records, test results, insurance details, and treatment history as needed to provide your care.
  • Automatically collected information: when you browse the Website we may receive standard log data such as your IP address, browser type, pages visited, and the time of your visit.

How We Use Your Information

We use the information we collect to:

  • Provide, schedule, and improve the healthcare services you request;
  • Respond to your enquiries and confirm appointments;
  • Send our newsletter (only if you have subscribed) and honor unsubscribes promptly;
  • Process insurance verification and billing;
  • Comply with legal, regulatory, and medical-recordkeeping requirements;
  • Understand how visitors use the Website so we can improve it.

We do not sell your personal information to third parties, and we never use your information for purposes beyond those described here without your consent.

Health Information & HIPAA

As a healthcare provider, we handle protected health information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA) and applicable state law. We disclose your health information only as permitted or required by law — for example, to your insurance carrier for claims processing, to other healthcare providers involved in your care, or to public health authorities when required.

You have rights to access your records, request corrections, and receive an accounting of certain disclosures. To exercise these rights, please contact our front desk at +1 309-462-9059.

Cookies & Tracking

The Website may use basic cookies or similar technologies to remember your preferences and to gather anonymous usage statistics. Cookies are small text files stored on your device. You can disable cookies in your browser settings; the Website will still function, though some convenience features may be affected.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

  • Healthcare providers and laboratories involved in your care, with your consent or as permitted by law;
  • Insurance companies for coverage verification and claims;
  • Service providers who help us operate the Website (e.g., hosting and email services) under strict confidentiality;
  • Government authorities where disclosure is required by law or a valid legal process.

Data Security

We use administrative, technical, and physical safeguards designed to protect your information — including encrypted connections (HTTPS), access controls, and secure storage. No method of transmission over the Internet or method of electronic storage is 100% secure, so while we Spark hard to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children through the Website. If you believe a child has provided us personal information, please contact us so we can remove it.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal information, and to object to or limit its processing. To exercise any of these rights, or for any privacy question, contact us using the details below. We aim to respond to all verified requests within 30 days.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page, and where changes are significant we will provide notice on the Website. Your continued use of the Website after changes are posted constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us: